These Terms and Conditions set out the rules that govern your use of the SlotsAmigo platform and explain the relationship between us and our users. We provide the website and related services to registered account holders; by using our services you agree to comply with these terms and any additional rules that apply to specific features or promotions. We operate as a service provider and expect users to act responsibly and within the law.
You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share your login credentials and notify us immediately if you suspect unauthorised access. We may require identity verification (KYC) and supporting documents before allowing certain account actions such as withdrawals. If you provide false information, we may suspend or close your account and retain any funds in accordance with applicable terms.
To open an account you must meet the minimum legal age for gambling in your jurisdiction; for UK residents this is 18. You must be the legal owner of the payment method used and comply with any residency or other restrictions we publish. We reserve the right to refuse registration or to block access from countries where our services are not permitted.
Use the site for lawful, personal gaming only. Prohibited conduct includes account sharing, bonus abuse, tampering with games or systems, and any fraudulent or collusive activity. We may impose limits, request additional verification, or close accounts where abuse is suspected. Repeated breaches may lead to account suspension and forfeiture of promotional funds.
Promotions are subject to specific terms that accompany each offer. Unless otherwise stated, promotional funds and free spins carry wagering, game and time restrictions, and may be cancelled if we reasonably suspect abuse. Where an offer conflicts with these general terms, the specific promotion terms take precedence. We do not guarantee the availability of any promotion in all jurisdictions.
Payment methods, limits, processing times and fees may vary by method and location. We will carry out standard checks before processing withdrawals, which may include identity, source-of-funds and affordability checks. We may delay or withhold payments where required to comply with legal obligations or where account activity raises concerns. If you have queries about a transaction contact our support team.
If you have a complaint please contact customer support in the first instance. We aim to investigate complaints fairly and promptly. If a dispute cannot be resolved directly, you may be entitled to refer the matter to an external dispute resolution service where appropriate; details will be provided on request and where such a service is available for your jurisdiction.
We may update these terms from time to time. Material changes will be notified by posting an updated version on the site or by other reasonable means. Continued use of the service after changes are published constitutes acceptance of the revised terms. We recommend you review this page regularly to stay informed of your rights and obligations.
