This privacy policy explains how SlotsAmigo collects, uses and protects the personal information you provide when you create an account, place bets or use our services. We take your privacy seriously and set out below the types of information we gather, how we use it, who we may share it with and the choices you have about your data.
We collect several categories of information to operate accounts securely and deliver our services.
This includes name, date of birth, address, email, telephone number and identity documents submitted for verification. We also collect device identifiers and any information you add to your profile.
Technical details such as IP address, browser type, device model, operating system, session timestamps and cookie identifiers are collected to provide and maintain the website and mobile service.
We record deposits, withdrawals, wagers, wins and losses, bonus activity and payment method details. Records of communications with customer support are also retained.
We use data to create and manage your account, process payments, verify identity, prevent fraud, provide customer support and comply with legal obligations. Technical and behavioural data help us maintain the platform, troubleshoot issues and improve the service. Transactional records allow us to administer betting activity, calculate balances and investigate disputes.
We apply commercially reasonable safeguards to protect personal data, including access controls and encryption where appropriate. Access to your information is limited to authorised staff and contracted service providers who need it to perform their duties. While we strive to secure data, no system is completely risk-free.
We use cookies and similar technologies for essential site functions, analytics and to personalise content. Third-party analytics and advertising partners may also set cookies. You can manage cookie preferences in your browser or via the cookie settings on our site. Disabling certain cookies may affect site functionality.
We work with trusted third parties to deliver our services. Categories of recipients include payment processors, identity verification and anti-fraud providers, game and software suppliers, hosting and analytics companies, and professional advisers. We may share limited data with law enforcement or regulators where required by law.
You have the right to access the personal data we hold about you, request correction of any inaccuracies and ask for deletion where retention is no longer necessary. You may also object to or restrict certain processing and withdraw consents you have given. We will respond to legitimate requests in a reasonable time and may ask for proof of identity before fulfilling requests.
To exercise your rights, sign in and use the account settings where available, or contact us at [email protected]. Requests may be limited if we must retain information to fulfil contractual, legal or fraud-prevention obligations. In some cases we will anonymise records rather than delete them.
We may update this policy to reflect changes in our services or legal requirements. When we make material changes we will publish the updated policy on the site and, where appropriate, notify account holders. Continued use of our services after changes indicates acceptance of the revised terms.
