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Need Help? Contact Us

SlotsAmigo customer support is available to help with questions, account-related issues, technical concerns, or general feedback. Whether it’s help with deposits, verification or game access, our team can assist by live chat, email or phone. To speed things up, have your account ID and a short description ready before you contact us. For quick responses use the contact options listed below to reach Slots Amigo support. If you prefer, use live chat for account queries or email for documents.

Department Contact
Customer support [email protected] (live chat 24/7; email replies during business hours)
General enquiries [email protected] (account, payments and verification enquiries)
Affiliate enquiries [email protected] (partnerships and marketing)
Phone +44 20 7946 0821 (Mon-Fri 09:00-18:00)
Working hours Live chat 24/7; Email and phone Mon-Fri 09:00-18:00

Support via Email

Email is the preferred contact method for detailed requests, account-related issues, or cases that require explanations or documents. Please send your enquiry to [email protected] with a clear subject line and include up-to-date contact details, your account ID and any relevant attachments so we can process your request without delay. Responses may require identity verification.

Submit Your Inquiry

Response Time

Our support team aims to respond promptly. Most enquiries are answered within one business day, and live chat replies are usually immediate. Complex cases such as verification, payment investigations or disputed withdrawals can take longer while we gather information and liaise with partners. We’ll keep you updated at each step and appreciate your patience during any extended review.

Feedback

At SlotsAmigo we value your feedback; please tell us about any suggestions, ideas or issues. Your comments are reviewed carefully by our team and used to improve site features, games and customer support. Send feedback through the site form or live chat, every message helps us make the service clearer, faster and more user-friendly.